Restoring Harmony, Ensuring Health – Refined Restoration Delivers
Refined Restoration offers comprehensive solutions for mold remediation, water damage repair, and fire damage restoration, reviving your space to safety and comfort.

Your Trusted Western New York Restoration Experts

When disaster strikes, prompt and professional service is paramount to mitigate the damage and restore normalcy to your life. Our team excels in carpet cleaning, mold remediation, and repairing the effects of water, fire, smoke, or storm damage. At Refined Restoration, your family is our priority, and we serve the entire Rochester area, Monroe County, and all of Western New York with dedication and care, ensuring that each service we offer is a step towards rejuvenating your home or business. With our rapid response time, Refined Restoration is here to support you when you need it most.

Our expert team is on standby, prepared to deliver timely and efficient solutions tailored to your needs.

Mold Remediation FAQs

What is involved in the mold assessment?

An initial mold assessment includes a visual examination of the premises and may involve moisture measurements and air quality testing. The goal is to identify mold presence, the extent of the contamination, and the moisture source supporting the mold growth. This assessment guides the development of a remediation plan tailored to the specific needs of the property.

What should I do if I find mold in my home or business?

If you discover mold, it’s crucial to act quickly but avoid disturbing the area, as this can release mold spores into the air. Contact professional remediation specialists who can safely assess and treat the problem. In the meantime, address any obvious moisture issues by repairing leaks and increasing ventilation, if possible, to limit mold growth.

What are the steps in the mold remediation process?

  • Inspection and Assessment: Detailed evaluation to identify mold and moisture issues.
  • Containment: Sealing off the affected area to prevent mold spores from spreading.
  • Air Filtration: Using HEPA filters to clean the air of mold spores.
  • Mold Removal: Physical removal of mold-infested materials and cleaning of non-porous surfaces.
  • Cleaning and Sanitizing: Cleaning belongings and applying antimicrobial treatments.
  • Restoration: Repairing or replacing materials and structures that were removed or damaged.

Can I stay in my home or office during remediation?

Whether you can remain in your home during the process depends on the mold’s location and extent. For minor remediation efforts, it may be safe to stay in your home, provided areas under treatment are properly contained. For larger infestations, or if vulnerable individuals are present, temporary relocation might be advisable. Your remediation specialist can offer specific guidance based on your situation.

Water Damage FAQs

What does an initial water damage assessment entail?

The assessment commences with our project managers conducting a thorough evaluation using specialized technology to detect moisture. Refined Restoration rapidly mobilizes resources to stabilize the loss, which helps prevent potential secondary damage, and begins the drying process immediately.

How do you handle large-scale commercial water damage?

For significant commercial water damage, Refined Restoration uses industrial-grade extraction equipment, dehumidifiers, and desiccants. Moisture levels are meticulously monitored until the structure reaches a safe dry standard, ensuring the environment is ready for reoccupation and repair.

What happens during the water restoration process?

  • Emergency Response: Deployment to prevent further damage.
  • Site Inspection: Assess the damage, set objectives, and develop a scope of work.
  • Begin Mitigation: With approval, start recovering the property from water damage.
  • Progress Meetings: Consistent communication with the facility manager and insurance company.
  • Final Walk-Through: Ensure all set parameters are met and the property is restored to satisfaction.
  • What to Expect if Your Business Experiences Water Damage?
  • Every incident is distinct, and Refined Restoration tailors a plan that keeps your environment safe. The goal is to restore your property efficiently while causing the least disturbance, allowing your business operations to resume rapidly.

What are the categories and classes in commercial water loss?

Categories

  • Cat 1: Clean water from a source that doesn’t pose harm.
  • Cat 2: Grey water containing contamination that could cause discomfort or sickness.
  • Cat 3: Black water, highly contaminated and harmful if consumed.

Classes:

  • Class 1: Affects a part of the room.
  • Class 2: Wets an entire room and walls up to 24 inches.
  • Class 3: Water loss from overhead.
  • Class 4: Water trapped in materials requiring special drying methods.

Fire & Smoke Damage FAQs

What steps are involved in the fire damage restoration process?

  • Inspection: An in-depth inspection to evaluate the damage extent.
  • Property Security: Immediate measures to secure and protect the property.
  • Water Removal and Drying: Prompt removal of water and drying of the area.
  • Soot and Smoke Cleanup: Thorough cleaning to eliminate soot, smoke, and odors.
  • Repair and Rebuilding: Restoration and construction work to return your property to its pre-fire condition.
  • Final Review: Ensuring your satisfaction with the restoration outcome.

How do primary and secondary fire damage differ?

Secondary damage results from smoke, soot, and water used to extinguish the fire or from the building’s fire suppression efforts.

What are the classes of fire damage?

  • Class A: Involving common combustibles like wood and paper.
  • Class B: From flammable liquids or solids that become liquid.
  • Class C: Fires involving gasses.
  • Class D: Involving combustible metals.
  • Class E: Electrical equipment fires.
  • Class F: Cooking oil and fat fires.

Can items be salvaged after a fire?

Yes, prompt and professional treatment can often salvage building contents. Refined Restoration offers specialized pack-out and storage services to best recover and restore items impacted by fire damage.

Restore the comfort of your home or business today. Trust Refined Restoration for all your restoration needs.
Contact us now for more information.