Precision & Professionalism Set Refined Restoration Apart

Valerie is a highly skilled and IICRC-certified professional with a strong background in water restoration, fire and smoke damage, and odor control. As a third-generation expert in plumbing and HVAC, she has extensive industry knowledge and hands-on experience. Valerie is certified and educated in applied structural drying, making her adept at handling commercial complex water damage situations.

In addition to her IICRC certifications, she is an EPA-certified lead dust sampling technician and runs an EPA Lead-certified firm. Valerie is also a NYS licensed mold supervisor contractor, equipped to handle mold remediation projects with precision and safety. Her strong educational background in banking, accounting, customer service, and inventory management brings a well-rounded skill set to Refined Restoration Her extensive credentials and multi-generational expertise make her a trusted leader in restoration and environmental health services.

Beyond her professional achievements, Valerie is the proud mother of three military children, raising them with resilience, discipline, and strong values. Her experience as a military parent has shaped her into a compassionate and organized individual, adept at managing both personal and professional responsibilities with grace.

Ed is the Operations Manager for Refined Restoration, bringing extensive expertise and multiple certifications in restoration and environmental safety. He is a NYS-licensed asbestos inspector, certified water restorer through the Institute of Inspection Cleaning and Restoration (IICRC), and a NYS-licensed mold worker. Additionally, Ed is an EPA-certified lead renovator, ensuring that his projects consistently meet the highest safety and regulatory standards.

With a strong background in operations for the largest locally owned broadline food distributor in Western New York, Ed has a proven history of overseeing safety protocols and managing services for commercial clients. His commitment to operational excellence and safety has made him a trusted leader in the industry. A graduate of the University of Buffalo, NY, where he studied business, Ed combines his technical skills with business acumen. Outside of work, he is a devoted father, balancing his career with family life.

Article 32 of the New York State Labor Law regulates mold assessment and remediation, including licensing requirements and minimum work standards:

Licensing requires contractors to be licensed to perform mold assessment, remediation, or abatement services. Licenses include Mold Assessor, Mold Remediation Contractor, and Mold Abatement Worker. Training Requires contractors to complete an approved course from the New York State Department of Labor.

Work standards requires licensed professionals to follow minimum work standards, including:

• Protecting against fraud by prohibiting the same person from performing both the assessment and remediation
• Requiring an independent mold assessment to define the scope of the remediation work
• Using disinfectant products that meet U.S. Environmental Protection Agency standards
• Providing personal protection equipment to employees as needed 
• New York State Mold Remediation Contractor License # 24-6I78X-SHMO

GUIDE FOR PROPERTY OWNERS 

Asbestos testing is required in New York State to ensure that asbestos fibers aren’t released into the air when construction, renovation, or demolition work is done:

Health risks Asbestos is a naturally occurring mineral that can be harmful to human health if inhaled. When disturbed, asbestos fibers can become airborne and enter the respiratory system, leading to long-term health issues like lung cancer, mesothelioma, and asbestosis. Building materials Asbestos has been used in many building materials since the late 1800s, including roofing materials, ceiling and floor tiles, and wall plaster. Almost all buildings constructed before 1989 contain asbestos.

The New York State Department of Labor regulates asbestos abatement and removal projects. The U.S. Environmental Protection Agency (EPA) banned new uses of asbestos in 1989. You should consider asbestos testing if you’re planning to:

• Renovate or construct a building
• Demolish a structure
• Remove glued down flooring or VCT
• Inspect vermiculite
• Identify asbestos-like insulation
• Sell your home and a home inspection found asbestos
• NYS Asbestos Inspector  – License 24-6A5NL – SHAB

Federal law requires all renovation, repair, and painting firms (including sole proprietorships) working in housing, or facilities where children are routinely present, built before 1978, to be certified. Firm certification is a key requirement to ensure the training of individuals and the use of lead-safe work practices. 

• EPA Renovation, Repair and Painting Program NAT-F240837-1

The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is important because it sets standards and provides certifications for the cleaning, restoration, inspection, and installation industries. IICRC certification is considered the gold standard in the industry, and is important for both professionals and customers:

For professionals IICRC certification provides training, knowledge, and technical skills. It also establishes a code of conduct and standards to benchmark against. Certified professionals are more likely to be hired because customers can trust that they have the training to do the job.

For customersIICRC certification ensures that consumers are hiring experts who will complete the work in accordance with industry standards. Customers can have confidence that the work will be high quality, reliable, consistent, and safe.

For the industry The IICRC sets the benchmark for industry standards and best practices. IICRC standards are accredited as American National Standards, which are developed through a rigorous process that includes public review and comment. 

• Water Damage restoration Technician
• Applied Structural Drying
• Fire & Smoke Damage Restoration
• Odor Control

IICRC  – Institute of Inspection, Cleaning, and Restoration Certification  # 70018612

The EPA Dust Sampling Technician conducts lead dust sampling to identify and assess the risk of lead exposure in homes:

• Identify hazards Dust sampling helps identify dust-lead hazards, which can be present even if a work site looks clean.
• Assess risk The EPA compares the results of lead dust analysis to the Dust-Lead Hazard Standards (DLHS) to determine if a hazard is present.
• Recommend remediation If lead-based paint is found, the EPA may not be able to re-clean the property. If lead-based paint isn’t found, the EPA may offer to re-clean the property if the lead likely came from contaminated soil.
• Protect childrenSmall amounts of lead in dust can poison young children. Cleaning can help protect children in homes where work is done, as well as in the homes of workers.
• The EPA’s current DLHS are 10 micrograms (µg) of lead per square foot (ft2) for floor dust and 100 µg/ft2 for window sill dust
• EPA Lead dust sampling DST-I-8889-23-00023

The 30-hour construction safety and health course for the construction Industry provides training for workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces in the construction industry. The OSHA 30-hour construction safety and health course is important because it helps workers and supervisors understand and apply OSHA regulations and best practices to maintain a safe work environment. The course covers a wide range of topics, including:

• Fall protection
• Trenching and excavation
• Materials handling
• Scaffolding
• Electrical safety
• Personal protective equipment (PPE)
• Hazard communication
• Permit-required confined spaces
• Lockout/tagout

OSHA Construction Safety & Health # 13-6013440007